Shipping policy

Shipping

Most engraved EDC items are made to order and typically ship within 1–3 business days. Handmade leather goods, including watch straps, belts, bags, and other leather items, generally require approximately 10–14 business days for production and shipment. While many orders are completed sooner, production times may increase during periods of high order volume. Tracking information will be provided via email once your order has shipped.

Once an order has entered production, it cannot be modified, canceled, or changed.

Custom and special-order items may require additional production time. Estimated lead times for these orders will be provided on a case-by-case basis.

International Orders

International orders ship at a flat rate via USPS First Class International unless otherwise specified. Delivery times vary by destination and may take up to 30 business days depending on customs processing and local postal services.

Please note that tracking visibility may become limited once a package has left the United States and entered customs processing within the destination country. If you prefer expedited international shipping or an alternate carrier, please contact us prior to placing your order.

International customers are solely responsible for any import duties, taxes, customs fees, or other charges imposed by their country. Defcon Supply Co. cannot estimate or reimburse these fees.

We are unable to mark shipments as “gifts” or alter declared commercial values in order to avoid customs duties or import taxes.